Careers

About BindHQ

BindHQ is a high-growth insurtech startup with a vision to streamline the experience of insurance distribution through smarter software. We’re a leading agency management system providing the core underlying data architecture for MGAs, MGUs and Wholesalers in the specialty insurance sector. It’s a niche sector but a growing one. And we’re a disruptive actor in a landscape of complacent incumbent operators. Our team is fully distributed with key team members spread across multiple time-zones in the United States and Europe. All our team over-index on resourcefulness and initiative - for any position at BindHQ it’s a prerequisite that you are entirely comfortable being self-sufficient. All team members have a proven track record of being a go-getter, capable of leveraging internal and external resources to help execute on our business strategy.

The Role

This is a full-time hybrid role for a Product Manager located within the United States with flexibility for some remote work. The Product Manager will be responsible for managing the development, launch, and growth of BindHQ's insurance engine. With a particular focus on client onboarding and activation.
The role involves working with various internal and external stakeholders to gather requirements, provide input on the product roadmap, prioritize features based on data, and communicate the product vision to the team. The Product Manager will also oversee product launches and client communication.

• Define use cases, target customer segments, personas, and messaging with a focus on customer onboarding and activation
• Architect workflows for Key Processes with a focus on system and insurance product configuration
• Conduct quantitative and qualitative research to support product features
• Build data-driven roadmaps that align with long-term strategic goals and objectives

You will report to our Product Owner and work closely with our team of engineers and UX professionals.

Qualifications

• Experience in product management or customer success preferably in SaaS or software products
• Experience working within the financial services space.
• Experience in the property and casualty insurance industry is a plus
• Strong analytical and problem-solving skills
• Ability to prioritize and manage multiple projects simultaneously
• Demonstrated ability to work collaboratively with cross-functional teams
• Experience working in an agile and remote development environment
• Experience with project management tools such as Asana, JIRA, or Shortcut
• Experience with data analysis and visualization tools such as SQL, Tableau or Power BI

Engineering

BindHQ is a high-growth insurtech startup with a vision to streamline the experience of insurance distribution through smarter software. We’re a leading agency management system providing the core underlying data architecture for MGAs, MGUs and Wholesalers in the specialty insurance sector. It’s a niche sector but a growing one. And we’re a disruptive actor in a landscape of complacent incumbent operators. Our team is fully distributed with key team members spread across multiple time-zones in the United States and Europe. All our team over-index on resourcefulness and initiative - for any position at BindHQ it’s a prerequisite that you are entirely comfortable being self-sufficient. All team members have a proven track record of being a go-getter, capable of leveraging internal and external resources to help execute on our business strategy. To further propel us on our current trajectory, we’re looking for a Senior Software Engineer

Character We Value

You’re a great fit for us if:

• You value people more than tools and structures
• You bring ideas to the table
• You find freedom in being self-disciplined and organised
• You have solid engineering skills but are aware that you’re not perfect
• You don’t need - or want! - people breathing down your neck

Skills We Look For

• Automation - static analysis, unit testing, functional testing, smoke testing, infrastructure as code… We need people who live and breathe these concepts!
• Agility - with our “shift left” mentality, we want to find problems early, feed back constantly and communicate clearly.
• Distributed work - we’re fully remote, and need people who flourish in that setup.
• Strong software engineering expertise - we’re looking for people who have been there!
• Producing secure and performant systems - it’s not good enough to work right, it must be solid!
• Documentation - tests, wiki pages, READMEs - it’s all part of making our work discoverable and busting silos.
• Collaboration - “no heroes” - we’re all playing for the team.

Tools We Use

Most job adverts lead with the tools but our experience shows that a good engineer is a good engineer, regardless of tools. That said, this is our stack and it would be helpful if you’ve engaged with at least some of it:

• PHP - the modern kind, not the difficult early years! (or any similar language)
• The Symfony framework (or any similar framework)
• Relational databases (we mainly use PostgreSQL but anything in that space is fine)
• JavaScript (we’re pretty close to the browser with our JS, but we do use some frameworks here and there)
• Git (us and everybody else in 2020!)

If you’re someone who likes to get involved in infrastructure, that would be a plus, our stack is:

• Docker/ECS (although Kubernetes is looking increasingly useful)
• Terragrunt/Terraform
• About a dozen or so AWS services

About Engineering At BindHQ

It’s hard to sum up a company, isn’t it? To give you an idea, our engineering values are:

• We make intentional, data-driven decisions
• We prioritise the customer's experience over our personal preferences
• We are professional engineers not hired goons
• We balance quality and throughput
• We are cross functional